PRIVACY POLICY

 

WHO WE ARE

We are Africa on the Ball (SCIO), a Charity registered in Scotland (number SC044499) with registered office at 2 Allan Walk Court, Bridge of Allan, Stirlingshire, FK94PG. That’s who we mean by “Africa on the Ball”, “we”, “us”, or “our”.

As a Data Controller, we care about your privacy and are committed to processing your personal information fairly and transparently, and in accordance with all applicable data protection law, including the Data Protection Act 2018, the UK’s implementation of the General Data Protection Regulation (GDPR).

HOW TO CONTACT US

If you have any questions about this Privacy Policy, please get in touch at:

WHEN WE COLLECT PERSONAL DATA

  • when you request information about us and what we do.

  • when you make an online donation.

  • when you sign-up for email newsletters.

TYPES OF PERSONAL DATA WE COLLECT

  • first & last name

  • personal contact details (inc. email address, telephone number, address)

HOW WE USE PERSONAL DATA

We may use your personal data for the following purposes:

  • Purpose: to respond to a query or request for information. Lawful basis for processing: Legitimate Interest.

  • Purpose: to process and provide services, including managing payments. Lawful basis for processing: Consent, Contract.

  • Purpose: to maintain customer records. Lawful basis for processing: Legitimate Interest.

  • Purpose: to contact you with marketing communications we believe are relevant, and of likely interest, to you. Lawful basis for processing: Consent.

WHEN WE DISCLOSE PERSONAL DATA

  • We may disclose your personal data, but only if required to do so by law.

  • We’ve partnered with Enthuse to process payments made through our website. We only share personal data necessary to process payments, and you can find full details of their Privacy Policy here.

YOUR PERSONAL DATA RIGHTS

Individuals have the following rights to their personal data:

  • Informed – the right to know what personal data is being processed, and for what purpose.

  • Access – the right to access the personal data we may hold about you.

  • Rectification – the right to have inaccurate personal data rectified or completed.

  • Erasure – the right to request us to delete any of your personal data.

  • Restrict processing – the right to request the restriction or suppression of personal data.

  • Data portability – the right to obtain and reuse personal data for their own purposes across different services.

  • Object – the right to object to the processing of personal data in certain circumstances.

  • Rights related to automated decision-making, including profiling.

If you would like to exercise any of these rights or are in any way concerned about the way we have collected and used your personal data, please contact us and we’ll do our best to help.

If you are unhappy with the way in which we have handled your personal data, you have the right to contact the Information Commissioner’s Office.

HOW WE KEEP PERSONAL DATA SECURE

We treat the protection of your personal data very seriously and we take all appropriate steps to ensure it’s stored in a secure environment to prevent any unauthorised access.

We may use external data service providers to process personal data on our behalf. Any data transfers between us and external service providers are securely encrypted, and where service providers are located outside the EEA we have additional contractual arrangements in place.